Question 1

Do I need an International Driving Permit (IDP) to rent a motorbike in Bali?

Accepted Answer

Yes, to ride legally in Bali, you need your home country license plus an IDP (Category A for motorcycles). This ensures you are covered by insurance and avoids fines at local checkpoints.

Question 2

Is insurance included in my rental?

Accepted Answer

We offer various insurance tiers. Our Gold and Diamond plans include comprehensive coverage for bike damage and theft, giving you total peace of mind while exploring the island.

Question 3

Can you deliver my scooter to Denpasar Airport or my hotel?

Accepted Answer

Yes. We provide free delivery and pickup across major areas including Denpasar Airport (DPS), Seminyak, Canggu, Ubud, and Sanur. Just provide your flight details or villa address.

Question 4

What happens if my bike has a flat tire or mechanical issue?

Accepted Answer

We provide roadside assistance. WhatsApp us during working hours and our team will come to your location to repair the bike or provide a seamless swap so your holiday does not stop.

Question 5

How do I pay for my rental, and do you require a deposit?

Accepted Answer

We accept Credit Card, PayPal, Wise, Revolut, crypto, and bank transfer. Deposit options are flexible and based on your chosen insurance plan.

Question 6

Which motorbike is best for two people or long-distance trips?

Accepted Answer

For couples or trips to Uluwatu and North Bali, we recommend the Yamaha NMAX or Honda PCX. These Gold Tier scooters offer more power, larger seats, and better storage than smaller Matic bikes.

Question 7

Do your scooters come with surf racks and helmets?

Accepted Answer

Every rental includes two sanitized, high-quality helmets. Surf racks can be fitted to most models upon request, perfect for surfing the breaks in Canggu or Uluwatu.

Question 8

How does the Unlimited Swap feature work?

Accepted Answer

Unique to Bali Best Motorcycle, you can swap your bike anytime during your subscription period, subject to availability.

Question 9

Can I take the motorbike to neighboring islands like Nusa Penida or Lombok?

Accepted Answer

Yes. Our bikes are permitted for cross-island travel and we provide the original registration documents (STNK) required for ferry crossings.

Question 10

I have never ridden a scooter before. Is it safe to learn in Bali?

Accepted Answer

Bali traffic can be chaotic. We recommend beginners start in quieter areas like Sanur or Uluwatu. We provide a full orientation upon delivery to ensure you are comfortable with the controls before you head out.

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